It has been over a month since Amazon stopped delivering packages to Anza homes. This delivery disruption has affected not only the Holiday Season shopping but also patients who rely on the e-commerce titan for pharmaceutical services and basic health needs for infants and seniors. Amazon told its customers to instead pick up their packages at the Anza Post Office, however, according to 41 CFR Part 102-74 Subpart C law, it is illegal for private companies to conduct business on Federal Property. This made Amazon drivers move to CalFire/ Riverside County Fire Department Station 29 on Hwy 371 and stay for a one-hour window and have their customers pick up packages at their parked location, otherwise, they were sent back. Residents began to chase the Amazon vans, and even then, it wasn’t a guarantee for everyone that they would still receive their packages. “It’s extremely frustrating, you pay all this money for Prime, and you order these things, and you can’t get them, and then you got to try and figure it out,” said a resident while waiting for their package at Fire Station 29. “I pay for you [Amazon Prime] to deliver at my door, I shouldn’t have to go to track down your driver every day,” stated another resident. Many Amazon customers in Anza have not received an explanation of the reason behind the delivery stoppage. Randy Parker, the owner of a local gift shop, Mr. Happy’s Mercantile, has experienced the consequences of the delivery stoppage firsthand. Parker’s business offers a service consisting of receiving mail and packages for those unable to receive orders directly to their homes. Parker explained that nationwide, Amazon is slowly reverting to its own logistics department that oversees all

the third-party companies known as Delivery Service Providers (DSP). JG3 Logistics LLC from Temecula is a separate contracted company that functions as a DSP, they hire contracted drivers to run the route for Amazon in this area. A driver claimed that they were chased by someone with a firearm leading them to get stuck in a dirt road, although it is unclear if these claims happened since there is no police report filed. However, the DSP management labeled Anza as a “dangerous area”. A television crew from NBC4 Los Angeles broadcast a brief story on December 3 and 4 regarding the Amazon delivery stoppage. At one point, the Riverside County Sheriff's Department arrived at Fire Station 29 to respond to reports from a driver claiming verbal assault, and multiple customers claiming package theft. After the NBC4 coverage, some customers stated that they were finally receiving their packages, even orders that had already been canceled. Parker began to receive 10 to 15 customer packages a day at his Mercantile. This amount is still considerably less than the total packages the Amazon vans contained. “We never got everything from that van. I don’t know the details of how they do everything at their location because none of their management will talk to me anymore. They changed their dispatch number because I was calling every day trying to help them figure out the route when they first started,” Parker said. Issues with Amazon are not exclusive to Anza. Amazon is facing a class-action lawsuit for secretly excluding two Washington D.C. zip codes from their Prime Delivery services while still charging nearly 50,000 Prime members who live in these areas the full Prime subscription price. In a lawsuit filed on

December 4, 2024, the District of Columbia’s Attorney General Brian L. Schwalb alleges Amazon violated consumer protection laws by stopping its quickest delivery service to the two historically lower-income neighborhoods, Ward 7 and 8, then misled customers about why their packages were arriving later than advertised when they complained. “Amazon is charging tens of thousands of hard-working Ward 7 and 8 residents for an expedited delivery service it promises but does not provide. While Amazon has every right to make operational changes, it cannot covertly decide that a dollar in one ZIP code is worth less than a dollar in another,” said Attorney General Schwalb. “We’re suing to stop this deceptive conduct and make sure District residents get what they’re paying for.” This has been a hectic situation for businessman Randy Parker “It’s been interesting,” he said. “There were several days where I had to close my store so that I could go find the drivers so I could pick up the packages for my customers. Almost every single time I went over there I was picking up for customers here. People were sending us messages requesting we pick up their packages too because of work schedules.” There were an average of 3 to 4 Amazon vans a day. Each of those drivers averaged around 200 packages per vehicle, according to Parker. Many packages have returned to UPS and USPS delivery. “I would like to give a shout-out to Walt Thomas from UPS who’s a great driver and we have not had any major issues with him, UPS cares about their employees and makes sure things happen,” Parker said. JG3 Logistics LLC has not responded to any communication attempts from the HCJ or any other media outlets.